ITSM & ServiceNow

ServiceNow Implementation Partner

ServiceNow ITSM, custom apps, and integrations — Tuplify Studio, your ServiceNow partner in Morocco and Africa.

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Use Cases

  • ITSM implementation aligned with ITIL v4 best practices
  • Custom workflow automation on the ServiceNow platform
  • HR, facilities, and legal service request management
  • CMDB setup, configuration management, and discovery
  • Integration with ERP, CRM, monitoring, and collaboration tools

What We Build

IT service catalog configurations
Incident, problem, and change management flows
Custom applications on the NOW platform
Automated multi-step approval workflows
Integration connectors with ERP and CRM systems
CMDB and asset inventory management setups

Works Great With

React.jsNode.jsAWSAngular

Why Us — Tuplify Studio

Tuplify Studio is a recognized ServiceNow specialist in Morocco and francophone Africa. We've delivered ITSM, ITOM, and custom App Engine projects for enterprises across multiple sectors.

Frequently Asked Questions

Is ServiceNow right for a company our size?

ServiceNow scales from 50-user IT teams to enterprise deployments with thousands of agents. We right-size the implementation to your actual needs — so you pay for what you use, not for enterprise licenses you don't need.

How long does a ServiceNow implementation take?

A standard ITSM module (Incident + Change) takes 6–10 weeks. Full ITOM + CMDB with integrations can take 4–6 months. We always work in phases so you get value early and adjust scope as you learn.

Do you integrate ServiceNow with our existing tools?

Yes. ServiceNow has built-in connectors for Azure DevOps, Jira, Slack, Teams, SAP, Salesforce, and more. We also build custom integrations via REST/SOAP APIs when a native connector doesn't exist.

What training do you provide after a ServiceNow project?

We deliver admin training, end-user guides, and a runbook as standard. We also offer a 30-day hypercare period post-go-live where our team is on-call for any issues.

Can you build custom applications on ServiceNow?

Yes. Using the Now Platform App Engine, we build custom applications, workflow orchestrations, and UI pages fully embedded in the ServiceNow interface — without any external hosting required.

TUPLIFY STUDIO

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Tell us what you're building — we'll scope it, price it, and kick it off.

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